Claims
Report a loss
All claims should be reported through your insurance agent and according to the Claims handling form on your policy. You can also send notice of a claim to us directly at claims@hinterlandins.com.
Reporting at a glance
Report toclaims@hinterlandins.com
Who can reportInsured, agent, or broker
Always includePolicy number & date of loss
Handled byCarrier claims team
One inbox
claims@hinterlandins.com
Anyone can report
Insured, agent, or broker
A-rated carriers
Claims handled by the carrier
Where to Send It
Two ways to report.
Through your agent
The preferred path. Your agent reports the loss following the claims handling form on the policy.
Directly to Hinterland
Send notice to claims@hinterlandins.com with the policy number and date of loss. We route it to the carrier.
Report It Directly
Claims form.
Send us the loss details directly and we will route it to the carrier.
Need to report a loss?
Send the policy number, date of loss, and what happened. We take it from there.